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Efone

Brampton, Ontario·
Views: 7070

A LITTLE MORE LOCAL

About Efone

eFone is a Canadian cloud communications company that provides a unified phone system built around calling, texting, and an AI-powered help desk, replacing what would traditionally require separate providers for phone service, business messaging, and customer support software. Rather than routing calls through copper landlines or a single physical device, eFone operates entirely over the internet, giving individuals and businesses a phone number that lives in the cloud and can be accessed from anywhere.

CategorySoftware Development
Based inBrampton, Ontario

THE LITTLE DETAILS

Features & highlights

  • eFone Features
  • Calling & Numbers
  • Dedicated US or Canada business number
  • Unlimited US & Canada calling
  • Second phone number (dual-line on one device)
  • Free number porting
  • Buy additional numbers
  • e911 support (where available)
  • International calling to 100+ countries
  • Dedicated rates for Pakistan, India, Bangladesh calling
  • Messaging
  • SMS & MMS messaging
  • SMS scheduling
  • View-once media messages
  • AI & Support
  • AI receptionist (included on Front Desk plan, pay-per-use on Team)
  • AI resolutions for customer inquiries
  • Shared team inbox
  • Call transcription & summaries
  • Voice message transcription
  • Call Management
  • Call forwarding & routing
  • Auto-attendant / IVR
  • Team routing, ring groups & queues
  • Call recording
  • Group & conference calling
  • Voicemail-to-email
  • Team & Business Tools
  • Multiple agents/extensions
  • CRM integrations (Scale & Enterprise)
  • White-label option (Enterprise)
  • AI-supervisor, AI manages AI (Enterprise)
  • Priority support (Enterprise)
  • SLA & uptime credits (Enterprise)
  • Committed-use discounts (Enterprise)
  • Access & Devices
  • Mobile app (iOS & Android)
  • Web phone (browser-based, no install)
  • Desktop app
  • Desk IP phone support
  • Home Use
  • Plug-in home phone adapter (landline replacement)
  • Security & Reliability
  • Encrypted in transit
  • 24/7 infrastructure monitoring
  • No contracts, cancel anytime
  • 7-day free trial, no card required

Business tags

IT ServicesSoftware Development

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143 Clarence St #unit 10

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Listing #11570
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