A LITTLE MORE LOCAL
About Efone
eFone is a Canadian cloud communications company that provides a unified phone system built around calling, texting, and an AI-powered help desk, replacing what would traditionally require separate providers for phone service, business messaging, and customer support software. Rather than routing calls through copper landlines or a single physical device, eFone operates entirely over the internet, giving individuals and businesses a phone number that lives in the cloud and can be accessed from anywhere.
THE LITTLE DETAILS
Features & highlights
- eFone Features
- Calling & Numbers
- Dedicated US or Canada business number
- Unlimited US & Canada calling
- Second phone number (dual-line on one device)
- Free number porting
- Buy additional numbers
- e911 support (where available)
- International calling to 100+ countries
- Dedicated rates for Pakistan, India, Bangladesh calling
- Messaging
- SMS & MMS messaging
- SMS scheduling
- View-once media messages
- AI & Support
- AI receptionist (included on Front Desk plan, pay-per-use on Team)
- AI resolutions for customer inquiries
- Shared team inbox
- Call transcription & summaries
- Voice message transcription
- Call Management
- Call forwarding & routing
- Auto-attendant / IVR
- Team routing, ring groups & queues
- Call recording
- Group & conference calling
- Voicemail-to-email
- Team & Business Tools
- Multiple agents/extensions
- CRM integrations (Scale & Enterprise)
- White-label option (Enterprise)
- AI-supervisor, AI manages AI (Enterprise)
- Priority support (Enterprise)
- SLA & uptime credits (Enterprise)
- Committed-use discounts (Enterprise)
- Access & Devices
- Mobile app (iOS & Android)
- Web phone (browser-based, no install)
- Desktop app
- Desk IP phone support
- Home Use
- Plug-in home phone adapter (landline replacement)
- Security & Reliability
- Encrypted in transit
- 24/7 infrastructure monitoring
- No contracts, cancel anytime
- 7-day free trial, no card required
Business tags
PLAN YOUR VISIT
Open hours
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FIND YOUR WAY
Location & directions
143 Clarence St #unit 10
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