Grey Sage Studio

Salon Policy

At Grey Sage Studio, we are committed to ensuring our clients are happy with their services. If you have any concerns regarding your service, we kindly ask that you notify us within 7 days of your appointment.

This timeframe allows us to properly assess the service and make any necessary adjustments while the work is still recent and visible.

Requests made after 7 days may not be eligible for adjustments, corrections, or refunds, as changes can occur due to natural wear, at-home care, environmental factors, or services performed elsewhere.

We appreciate your understanding and encourage open communication so we can provide the best possible experience.

From Head to Toe

At our salon, we always strive to make every guest feel beautiful and happy. If for any reason your hair does not meet your desired result, we are more than happy to discuss the details with you and determine the best next step to get you closer to your goal. While we do not offer refunds, we will gladly work with you to make the necessary adjustments.