Refresh Salon & Spa

WELCOME TO

REFRESH SALON

SERVICES

OUR SERVICES

Our goal at REFRESH SALON is to have you feeling your best self! We want you to leave our chairs feeling confident, beautiful, and understood. Before your appointment begins, every stylist will have a mini consult to ensure desired look. During this consult, please feel free to ask for an estimated quote for your service.

For New Clients:

To ensure a seamless and comfortable experience, we ask all new clients to schedule a complimentary consultation before their first appointment. This helps us establish a clear understanding of your needs and build a trusting relationship with your stylist.

A deposit is required for all new clients, which will be applied towards your service on the day of your appointment. Please note, this deposit is refundable only if the appointment is kept. In the event of a cancellation with less than 48 hours' notice or a no-show, the deposit will be retained as a cancellation fee.

Cancellation and No-Show Policy:

To maintain the best possible service for everyone, we have a three-strike rule for cancellations and no-shows. After three occurrences of cancelling with less than 48 hours' notice or not showing up, you will need to book with a different stylist. This policy helps us to respect our staff's time and ensure top-quality service for all clients.

Grace Period for Unsatisfied Services:

If you are not completely satisfied with your service, please contact us within 48 hours of your appointment. We are committed to addressing your concerns and finding a solution to ensure your satisfaction.

Salon Etiquette:

At Refresh Salon, we pride ourselves on creating a warm and welcoming environment. We ask that all clients show the same respect and courtesy to our stylists and fellow clients. Any form of physical or verbal abuse is not tolerated. Should you have any concerns regarding staff or salon etiquette, please reach out to the owner or our management team.

We look forward to providing you with exceptional service and a wonderful salon experience!