CONNECT WITH CONFIDENCE
Stay safe on UBZ
Take a moment to check the details before you share information, book a service, or send money.
Check before you commit
Confirm the business
Check contact details and address independently. For regulated work, verify the licence or credentials with the relevant authority.
Keep the details in writing
Agree on the scope, price, timing, and cancellation terms. Keep messages, quotations, and receipts.
Protect your information
Never share passwords or verification codes. Only provide personal information that is necessary for the transaction.
Warning signs to pause for
- Pressure to act immediately, secrecy, or an offer that seems unusually good.
- Requests for gift cards, cryptocurrency, verification codes, or unusual payment arrangements.
- Unexpected links, mismatched business details, or demands for money before you can verify the service.
If something feels wrong
Stop the conversation or transaction. Save the ad link, screenshots, messages, and payment records. Contact UBZ with the listing link and a clear description of the concern.
If you believe you have been a victim of fraud, contact your local police and report it to the Canadian Anti-Fraud Centre. If money was sent, contact your payment provider promptly.
Canadian Anti-Fraud Centre: report fraudTell us about a listing concern
Include the ad link so we can identify the listing.